Target group definitions and tailored resources
We have created different versions of our resources to cater to different target audiences. These resources use a range of messages and imagery that appeal to these different groups.
Below are descriptions of these target audiences and links to the tailored resources.
Definition | Asset series |
---|---|
Low income | |
This audience is broadly defined as those who have a combined household income of less than £17,500 per annum before tax.1 |
Get a smart meter to keep tabs on your energy costs |
Without fundamental digital skills | |
This audience is broadly defined as those |
It's easier with a smart meter and you don't need to be a tech wizard to use one |
General | |
Individuals who sit outside of Smart Energy GB's current target audiences still may benefit from general energy-saving advice and smart meter materials. |
Advice and information if you are worried about your energy bills and falling into debt |
1Pre-May 2023, the definition of a low-income audience was a combined household income of less than £14,000 before tax. This was first defined in 2015. Since this time, significant movements in inflation have impacted household incomes.